Last modified on 25 May 2024
Your privacy and security are of utmost importance to us. The subsequent overview highlights essential aspects concerning your data and its utilisation. Kindly be aware that you can only avail the service if you consent to abide by the complete Privacy Policy (provided below) and our Terms.
The service is operated by YOU MATCH THEM (YMT) LTD ("YMT"). Kindly refer to the service's Terms for complete information about our corporate details.
YMT will process your data.
The processing of your data will be carried out in accordance with the consents you provide us upon joining the service.
Data pertaining to third parties, provided by you, will be processed based on Legitimate Interest.
We gather the information that you willingly provide to us. Additionally, we retain records of any inquiries you make to our customer support, along with your interactions on our services such as IP addresses, web logs, and messages sent by you.
YMT utilises your data exclusively for the purpose of facilitating our service. Under no circumstances will your data be shared or sold to any external parties unless you explicitly authorise such action.
We will retain your personal information until either you or we decide to permanently delete your account. When you cancel your account, your account and profile data will be stored in our archives for an additional three years before being permanently erased. For more information on data retention, account cancellation and permanent deletion, please refer to section 8 below.
YMT takes active measures to safeguard the security of your personal information. Alongside the robust security measures implemented in our core systems, we also encrypt your data during its transmission over the Internet. Furthermore, to enhance your privacy, we do not store your password (if provided) in plain text. Instead, we utilise a one-way hashing algorithm to hash your password, ensuring that it cannot be retrieved or disclosed by anyone, including ourselves. The only option available is to reset it.
To maintain the confidentiality of your personal data, it is imperative that you keep your password confidential at all times.
YMT prioritises the security of both your personal data and overall safety. Our main goal is to create a secure and private environment for our members, where they can connect and communicate with other members of our service.
To ensure transparency, we have developed this Privacy Policy to outline how we handle and safeguard your data. It is essential to read this policy alongside our Terms, as they collectively establish our agreement and dedication to you. If you do not agree to both our Privacy Policy and Terms & Conditions, access to our Services will not be granted.
Kindly be advised that we reserve the right to modify the Privacy Policy at any given time by publishing an updated version on the application. It is highly recommended that you review both the Terms and the Privacy Policy each time you access the application.
By continuing to utilise our Services after the revised Privacy Policy has been published on the application, you are consenting to be bound by its terms. Furthermore, any words or phrases defined in the Terms carry the same definitions in this Privacy Policy.
We gather the data that you willingly provide to us during the creation and completion of your profile, which includes personally identifiable information like your name and email address. This data is stored in our systems, but your public profile will never display any personal contact information, nor will it be included in any communication sent to other members.
In the event that you opt to make payment for our services using a card, you will need to provide additional information regarding your payment card details. This information will be securely transmitted to our payment provider through a protected link, and we will not have access to or retain your card number at any point.
We maintain records of your visits to our service, which include, but are not limited to, IP addresses, web logs of your activities, and other connection information such as the URL of any service from which you accessed our service. Additionally, we retain details of any messages you send or receive through our services, as well as records of your inquiries and correspondence with our member support team, in the event that you reach out to us. Like most Internet-based services, we also utilise small files known as cookies, which are stored on your device. For more information regarding our use of cookies, please refer to section 7 below.
All of the aforementioned information is considered personal data.
Personal data is handled in accordance with one or more of the following:
By registering for the Services, you acknowledge and consent that YMT may disclose your data (including personal data) based on any consents you actively provide.
Unless stated otherwise in this Privacy Policy or unless you explicitly agree otherwise (by checking a box or through any other similar method of giving consent), YMT will be the exclusive controller of any personal data you provide to us when utilising the Services.
We will not disclose any of your information without your explicit consent, whether it be by ticking a box or through any other means. Furthermore, we will not sell, rent, or provide your information to any third party, except for our service providers or agents who process or store data on our behalf as outlined in section 4. Rest assured, we will only disclose your information if required by law or regulation.
By agreeing to the Terms and this Privacy Policy and providing us with your personal data, you are granting your consent:
We may utilise your information for the purpose of analysing the usage of the service and the Services, as well as enhancing the Services and their content. Additionally, we may troubleshoot any issues and implement the Terms. Rest assured that your personal data will solely be handled by authorised staff members or third parties designated by us for data storage and processing.
It is essential to ensure that the information about yourself on the application remains current. You have the flexibility to modify some of your personal details, such as display name, location, password, consents, and profile information, whenever necessary.
Your account information and our service can only be accessed by using your username (or email address) and password (if one was created during the registration process). In order to safeguard the privacy of your personal data, it is crucial that you maintain the confidentiality of your password and refrain from sharing it with anyone else. To ensure security, your password is encrypted using a one-way hashing algorithm, making it impossible for anyone, including ourselves, to retrieve or reveal it. However, it can be reset if necessary. If you suspect any unauthorised use of your password, please inform us promptly.
Kindly be informed that we will never request you to reveal your password.
Upon visiting our service, we have the capability to send you a cookie. A cookie is a small file that can be stored on your computer's hard disk in order to maintain records. We utilise cookies for various purposes:
Cookies alone cannot be utilised to personally identify you. It is not mandatory for you to accept cookies, and you have the option to modify your browser settings to reject them. However, please note that if you choose to configure your browser to reject cookies, certain parts of the service may not be accessible to you. For instance, the login process and all member functionality require your browser to accept cookies.
In case you wish to disable "third party" cookies generated by advertisers, targeted advertising providers, or behavioural analysis services, you can do so by visiting the respective third party's service. They can provide you with a one-time "no thanks" cookie that will prevent any further cookies from being stored on your device. For instructions on how to accomplish this, please refer to the main service analytics application that we utilise. You can find the instructions at the following link: www.google.com/intl/en/policies/technologies/ads
Additionally, you may also visit the trade body that represents advertising companies for further information on how to opt out of all such cookies. You can find more details at: www.youronlinechoices.com
If you are a member, you have the option to conceal your dating profile at any given time, which will remove it from public view in relation to the Services. You can do so by clicking on the “Deactivate and hide my dating profile from all members (this will cancel any paid subscription)” option in the “Profile” page.
You also have the ability to permanently eliminate your account and profile whenever you desire, as explained below.
While you remain a Member or Subscriber (meaning your profile has not been deleted by either yourself or us), it is your responsibility to either cancel your account or request us to do permanently delete it when you no longer wish to utilise the Services. If we are unable to reach you through the email address you have provided, we reserve the right to permanently delete your account without any further notice. Furthermore, if you do not log into your profile for a period of 7 years, we will assume that you no longer wish to use the service and it will be permanently deleted.
Please be aware that when you cancel your account, we will retain your personal data (including any third-party data you provide) until you request to permanently delete it. It will be stored in our archives (including any uploaded photographs) for a duration of 3 years from the cancellation date, after which it will be permanently erased.
Personal correspondence sent through the service will be archived for 6 months and then erased. Correspondence or member support enquiries sent through the member support system will be kept for 5 years from the date the support thread is closed.
If your profile is deleted due to a violation of our Terms, we may keep some or all of your personal data for up to 10 years to protect other members, prevent fraud, and assist law enforcement authorities if necessary.
Please navigate to your profile page on your account and locate the 'Cancel My Account' button at the bottom of the page.
To cancel the automatic renewal of your subscription, go to your phone's settings, find the "Subscriptions" option, select the subscription you wish to cancel, and confirm. Please do this at least 24 hours before the renewal date to avoid any charges. Note that canceling automatic renewal may affect your subscriber benefits.
Should you wish to permanently delete your account with YMT and erase it from the archives, you need to email us at [email protected] from the email address you used upon registration and request the permanent deletion of your account.
We will not send you spam emails.
During your membership or subscription, you will receive important emails related to our services, as well as emails from other members through the service. If you wish to stop receiving all service emails from us, you will need to delete your profile.
Rest assured that we will never provide, sell, or rent your email address to any third party without your explicit consent.
We offer a convenient and efficient way for members to sign up or sign in using their social network accounts, such as Google and Facebook. This is specifically designed to expedite the joining process, and no content will be shared on your social network account or timeline.
YMT is dedicated to safeguarding the confidentiality and integrity of your personal information. Despite our best efforts to implement robust security measures, it is important to acknowledge that no security system is completely impervious.
To ensure the protection of your data, we have implemented various precautionary measures. For instance, we store the personal information you provide on computer systems that have restricted access and are located in secure facilities. Additionally, we ensure that our third-party data centre vendors adhere to stringent security protocols.
Furthermore, we employ encryption techniques, such as Transport Layer Security (TLS), to safeguard your data during its transmission over the internet. In the unlikely event of a security breach, we are legally obligated to promptly notify the relevant authorities within 72 hours. We will make every effort to swiftly address and resolve the issue. However, it is important to note that we cannot assume responsibility for any loss or compromise of member details resulting from a security breach.
You are entitled to object to the utilisation of your personal information by us, or request the deletion, removal, or cessation of its use if there is no longer a necessity for us to retain it. This is commonly referred to as your right to be forgotten.
As per our data retention and deletion clause mentioned above, your data will typically be erased in accordance with the specified timeframes. However, if you wish for us to delete it prior to the normal schedule, please reach out to our support team. It is important to note that if you have violated our Terms, we reserve the right to retain and process your data based on legitimate interest. This is done to aid us in safeguarding other members by assisting in the prevention and detection of fraudulent and illegal activities.
You have the ability to access, modify, or delete your personal data by editing your profile.